Address: Ksaverska cesta 2, 10000 Zagreb
Phone number (+385 1) 23-48-342.
Poison Control Centre (PCC) is a public health service providing professional advice for treatment of poisoning primarily via a 24-hour telephone information service. PCO in Zagreb was founded in 1970. at the Institute for Medical Research and Occupational Health, now operating within the Occupational and Environmental Medicine Unit whose employees answer the telephone calls from the medical health professionals in Croatia, although the Centre is also available to general population and to callers from abroad.
Poisoning incidents are caused by many different agents, and no medical professional is expected to be aware of all of them, let alone know about their potential toxicity. This is where the infromation service of PCO can be of great help because it is orientated towards quick initial risk assessment of the potential poisoning and giving advice on further diagnostics and treatment. Besides better management of poisoning, consultation with PCO during the early phases of poisoning incident enables a more rational use of health services and prevents unnecessary treatment that may be uncomfortable or even hazardous for the patient.
Basic annual statistics that include the number of calls received by the Poison Control Centre, as well as the information on callers, patient and poisoning profiles is published in the Archive for Occupational Hygiene and Toxicology.
Report of the Poison Control centre for